The safety of our guests is of utmost importance. As a result of any official travel advice received from Government organisations about the Coronavirus (COVID-19), where guests are unable to travel to or stay at our property due to the area being severely affected, we will arrange;
A) new dates for a future stay (different rates may apply), or
B) a credit issued for a future stay, for the value paid by the guest, or
C) wherever possible a full refund of any prepayment /deposit.
How are we responding to COVID-19?
Our staff have completed the certified South Australian COVID-19 Awareness Training.
We are working hard to keep our guests safe with extra time and block-out dates for thorough disinfecting and deep cleaning to occur between bookings in accordance with Safe Work Australia guidelines. Provision of hand sanitizer and soap for guest use, and regularly disinfecting door handles, keys and lock boxes.
For the safety of our community and staff we remind guests to stay at home if you are feeling unwell. Please contact our management immediately if you have been diagnosed, or if you have been in contact with a known case of COVID-19 following your departure.
The CDC has also warned it may be possible for a person to become infected by touching a surface or object that has the virus on it and then touching their own mouth, nose or eyes.
There is currently no vaccine against COVID-19. Here are some things you can do to help fight the spread of COVID-19. The WHO recommends:
- Washing your hands regularly with an alcohol-based sanitizer, or with soap and water.
- Maintaining distance of at least 1 metre (3 feet) between yourself and anyone who is coughing or sneezing
- Avoiding touching your eyes, nose and mouth
- Seeking medical care immediately if you are showing symptoms
More information
For the latest advice, information and resources, go to www.health.gov.au
Call the National Coronavirus Help Line on 1800 020 080. It operates 24 hours a day, seven days
a week. If you require translating or interpreting services, call 131 450.
The phone number of your state or territory public health agency is available at
www.health.gov.au/state-territory-contacts
If you have concerns about your health, speak to your doctor.
